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  • Over 13000 live events per year
  • Barclays Premier League
  • UEFA Champions League
  • La Liga, Ligue 1 & Serie A

..and much more

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FAQs

Content

  1. On which channels will the top leagues be broadcasted?

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    We are showing all BPL matches in HD quality. Our main BPL channels is 1HD and 11HD, which show all the top BPL games each week and are all included in the SPORTS Global and SPORTS packages.

    For Champions League, the top games are exclusively broadcasted on 1HD, while the other games are on 2HD to 8HD. As for the rest of the leagues such as La Liga, Serie A, Ligue 1 and Europa League; in addition to all other football competitions are all broadcasted on 2HD to 10HD.

  2. Which beIN SPORTS channels that include foreign languages commentary?

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    11HD and 12HD are the main English language channels. 13HD - 14HD & 15HD are the French language channels, while 16HD is broadcasting in Spanish language.

Packages and prices

  1. What channels are included in the different packages?

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    The SPORTS package is made of all channels broadcasting in Arabic language, which include channels 1HD to 10HD.

    You can also subscribe to the SPORTS Global package which includes all of the SPORTS package channels in addition to 11HD to 16HD plus beIN SPORTS NBA and Fox Sports. For full details on our packages, please visit: http://www.en.beinsports.net/getbein

  2. How much will I pay for the SPORTS Global package?

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    For full information about our prices and packages, please visit: http://www.en.beinsports.net/getbein

  3. Why have you increased prices?

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    During last season, beIN SPORTS added top quality football competitions to its service with the full exclusive Barclays Premier League rights, in addition to the Formula1, also, beIN SPORTS CONNECT service was added to the SPORTS GLOBAL package, and all of our channels are now broadcasting in full HD quality.

  4. I am an existing SPORTS package subscriber – can I upgrade to the SPORTS Global package and view its channels?

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    Yes, you can upgrade your SPORTS package to the SPORTS Global package and view channels 11HD to 16HD plus NBA & Fox Sports.

  5. How much will I pay to upgrade from SPORTS package to SPORTS Global?

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    The cost would be based on the difference between the current subscription credit and the price of SPORTS Global package

    For more information, please visit  , http://www.en.beinsports.net/getbein

How to subscribe, renew or upgrade

  1. Where can I buy a subscription?

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    • DTH subscription
      You can subscribe by visiting one of our authorized dealers. For more information, please visit: http://www.en.beinsports.net/dealers

      Or you can subscribe by contacting our following partners:

      • Ooredoo in Qatar
      • Mobily in Saudi Arabia
      • Etisalat & du in the UAE
    • Digital Subscription ( beIN SPORTS CONNECT service)
  2. How can I know when my DTH subscription expires?

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    To know your subscription expiry date, please visit: http://www.en.beinsports.net/getbein

  3. Am I able to pay my subscription monthly?

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    Yes. Please visit your nearest authorized dealer. For more information about the authorized dealers, please visit: http://www.en.beinsports.net/dealers

Technical questions

  1. I am currently viewing beIN SPORTS by satellite – do I have to change my receiver to have access to the new packages?

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    In case you have a receiver labeled with beIN SPORTS, then No

  2. Does beIN SPORTS provide free channels?

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    Yes, we have two FTA channels “beIN SPORTS and beIN SPORTS NEWS” free to watch. You can easily find frequencies of our free channels on http://www.en.beinsports.net/frequencies

    You can also watch these channels on our website http://www.en.beinsports.net/connect Also, by visiting our iOS application page: https://itunes.apple.com/qa/app/bein-sports/id784542009 Or our Android application page: https://play.google.com/store/apps/details?id=ptv.bein.mena

  3. What frequencies should I use to watch beIN SPORTS channels?

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    To find out the required frequencies, please visit: http://www.en.beinsports.net/frequencies

  4. How can I add channels on a Humax receiver?

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    For automatic setup, please follow these steps:

    • Settings option
    • Installation option
    • Enter your password XXXX
    • Search channels

    For manual setup, please follow these steps

    • The antenna type at the bottom of the screen
    • Choose (all) to search all channels on the used antenna, or you can choose (User- Defined) to add certain frequencies.
  5. How can I change date & time in a Humax receiver?

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    You cannot adjust date & time feature manually, only in case there is a deference in the date or time from the county you are residing in, then you must reset your receiver to device settings, and identify your current location afterwards.

  6. How can I change the match commentator language in a Humax receiver?

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    You can do so by pressing the “Language” button on your remote control.

  7. How can I adjust or delete channels on a Humax receiver?

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    You can adjust or delete channels by following these steps:

    • Press the “beIN” button on your remote control
    • Press settings
    • Press edit channels

    Following this, you can also adjust, delete or move the desired channels

  8. How can I add channels on the “Pace” or “Technicolor receiver”?

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    To add channels, please follow these steps:

    • Press the “beIN” button on your remote control
    • Press settings
    • Press connect
    • Press search for antenna
    • Enter your device password
    • Choose your device CAM whether it is LNB or DiSEqC
    • Press Ok to start adding channels on your receiver, please wait till it finishes and then you can enjoy watching.
  9. How can I add free channels on the “Pace” or “Technicolor” receiver?

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    To add the free channels, please follow these steps:

    • Press the “beIN” button on your remote control
    • Press settings
    • Press connect
    • Press free channels
    • Enter your password
    • Press search channels
    • Insert data for the free channels you want to add
    • Press Ok to start adding channels on your receiver, please wait till it finishes and then you can enjoy watching.
  10. How can I change the match commentator language on a “Pace” or “Technicolor” receiver?

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    You can change the commentator language by pressing the red button on your remote control or by accessing the settings option, as follows:

    • Press the “beIN” button
    • Press settings
    • Press favorite
    • Press language
    • Choose the desired language from the list

beIN SPORTS CONNECT

  1. How do I subscribe to beIN SPORTS CONNECT?

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    Simply select your subscription type, then create a personal account and follow the steps on our subscription page http://www.en.beinsports.net/buy

  2. In which countries beIN SPORTS CONNECT service is available?

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    beIN SPORTS CONNECT subscriptions are available exclusively in the Middle East and North African territories including: Algeria, Bahrain, Chad, Djibouti, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Palestine (including the Gaza Strip and the West Bank), Qatar, Saudi Arabia, Somalia, Sudan, Syria, Tunisia, United Arab Emirates and Yemen. beIN SPORTS and beIN SPORTS News channels are free to view from around the world. 

  3. How can I enjoy Live streaming through beIN SPORTS CONNECT?

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  4. I have just subscribed, how long does it take to activate the service?

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    You will be able to watch all the Live events or the video-on-demand content immediately once you subscribe with beIN SPORTS CONNECT service

    Should you have any problems, please contact us and our team will get back to you as soon as possible. You can contact us through our contact center page on http://www.en.beinsports.net/contact-center

  5. What does my subscription include?

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    Subscribing with beIN SPORTS CONNECT online service allows you to watch all live events on our free or premium channels

  6. How am I able to renew my subscription if I have a previous login data?

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    If you have a login account whether you are a previous subscriber or a previous user, all what you need to do is to simply press the "Sign In" button on top of the page and enter your details. After making sure you login successfully, go to "My beIN", and click the "RESUBSCRIBE" button on top of the page

    If you do not remember your previous login details, you may retrieve your password by selecting the "Forgotten password?" link on the Sign In window. A link will be sent to your email address, to enable you to change your password. Alternatively, you may sign up for a new account using a different email address than the one previously used.

    If you need further help, you may call us, and our customer service team will reply your inquiry as soon as possible.

  7. How can I unsubscribe from beIN SPORTS CONNECT service?

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    If you have a valid subscription with beIN SPORTS CONNECT service, and you wish to cancel it, you can easily do that by logging into www.beinsports.net and follow these steps:

    • Click on My beIN section on top of the page
    • Click on Cancel Subscription under Purchases
    • Choose reason for cancellation
    • After that you will receive a message informing you that the process was successful

    If you need further help, please visit our contact center page on http://www.en.beinsports.net/contact-center, and our team will get back to you as soon as possible.